For over 17 years, the city of Boston and its surrounding areas have relied on the team at PIRTEK Avon for their hydraulic and industrial hose services. Mark Rudnik, franchise owner, says their customers come from a diverse range of industries, including construction, recycling, transportation, material handling, marine, manufacturing, rental equipment and municipalities. As the city and their customer base have steadily grown, Mark says it has become necessary to expand their coverage area to maintain their exceptional level of service. He has added a new franchise, PIRTEK Boston North, to supplement his original location by providing on-site mobile service.
Mark says his new PIRTEK Boston North franchise will service the Greater Boston area, specifically north of the Massachusetts Turnpike which runs from east to west across the center of the region. PIRTEK Avon will focus primarily on the area to the south of this highway. The dual franchises will enable Mark and his team to maintain their high level of service with an ETA of 1 hour on-site for both new and existing customers. PIRTEK Boston North will operate as a Tier 2 franchise within PIRTEK’s franchise structure. According to Mark, he plans to eventually open a full brick-and-mortar Service and Supply Center within the next year or so.
Mark attributes much of the success of his thriving businesses to his team members and the commitment that they have to solving their customers’ problems. He says they share over 100+ years of cumulative hose experience, and are led by Operations Manager, Patrick Rafferty who has been with the franchise since day one. “Our customers have repeatedly commented that if we can’t do it, then no one can,” says Mark.
Mark is looking forward to the continued success of his Greater Boston area franchises. He plans to continue to expand and add more mobile service vehicles as needed to keep up with the city’s booming industries. He is determined to keep pace with the demands of his customers and to keep them operating with the best possible level of service.
Courtesy of PIRTEK.